This Cookie Policy was last updated on 15 July 2026 and applies to citizens and legal permanent residents of the United Kingdom.
1. Introduction
Our website, https://mtspsychotherapy.co.uk (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.
2. What are cookies?
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
3. What are scripts?
A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.
4. What is a web beacon?
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.
5. Cookies
5.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
5.2 Statistics cookies
We use statistics cookies to optimise the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.
5.3 Marketing / Tracking cookies
Marketing /Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.
6. Placed cookies
Google Fonts
We use Google Fonts for display of webfonts. Read more at
https://cookiedatabase.org/service/google-fonts/
Sharing data
For more information, please read the Google Fonts Privacy Statement at https://policies.google.com/privacy
7. Consent
When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Save preferences”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.
7.1 Manage your consent settings
Functional
Always active
Statistics
The technical storage or access that is used exclusively for statistical purposes.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
8. Enabling / disabling and deleting cookies
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.
9. Your rights with respect to personal data
You have the following rights with respect to your personal data:
– You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
– Right of access: You have the right to access your personal data that is known to us.
– Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
– If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
– Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
– Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner’s Office (ICO)).
10. Contact details
For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:
Manuela Surgeon
Office 3
Unit 25
Mold Business Park
Wrexham Road
Mold
CH7 1XP
Email: manuela@mtspsychotherapy.co.uk
This privacy statement was last updated on 29 May 2026 and applies to citizens of the United Kingdom.
In this privacy statement, we explain what we do with the data we obtain about you via https://mtspsychotherapy.co.uk. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
If you have any questions, or want to know exactly what data we keep of you, please contact us.
1. Purpose, data and retention period
1.1 We use your data for the following purpose:
Contact through phone or email. For this purpose we use the following data:
Name
Phone number
Email address
The basis on which we may process these data is:
Your consent, which you give by supplying the information requested
Retention period
We determine the retention period according to fixed objective criteria:
For as long as necessary to fulfil any contract agreed or ongoing discussions.
2. Cookies
Our website uses cookies. For more information about cookies, please refer to our cookie policy.
3. Statistics
We keep track of anonymised statistics using Plausible Analytics, to gain insight into how often and in what way visitors use our website.
The inclusion of full IP addresses is blocked by us.
4. Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
5. Third party websites
This privacy statement does not apply to third party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of them.
6. Amendments to this privacy statement
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes.
7. Accessing and modifying your data
If you have any questions or want to know what personal data we have about you, please get in touch using the contact details below.
You have the following rights:
– You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
– Right of access: You have the right to access your personal data that is known to us.
– Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
– If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
– Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
– Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete data for the wrong person.
8. Submitting a complaint
If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Information Commissioner’s Office:
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
9. Children
Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.
10. Contact details
Manuela Surgeon
Office 3
Unit 25
Mold Business Park
Wrexham Road
Mold
CH7 1XP
Email: manuela@mtspsychotherapy.co.uk
